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Bank name and address:
biw Bank für Investments und Wertpapiere AG
60327 Frankfurt am Main
Telephone: +49 (0) 2156 - 4920 0
Fax: +49 (0) 2156 - 4920 099
Legally authorised representatives of the bank
Frank Niehage (Chairman)
Main business activity of the bank:
The object of the company is the undertaking of bank transactions of all kinds and of associated business.
Responsible supervisory body:
(Main Headquarters in Hessen)
60329 Frankfurt am Main
Federal Financial Supervisory Authority
Department of Banking Supervision & Insurance Supervision
Graurheindorfer Straße 108
Postfach 13 08
Telephone: +49 (0) 228 - 4108 0
Fax: +49 (0) 228 - 4108 1550
Entry in the commercial register:
Commercial register of Frankfurt am Main local court
60313 Frankfurt am Main
Registration number: HRB 105687
VAT ID No.: DE 246786363
The relevant language for any contractual relationship and the communication with the customer during the term of such contracts with regard to kesh and related services and products is German. Please refer to our general terms and conditions of business (GTs & Cs) for more information.
Legal order/place of jurisdiction:
In accordance with No. 7 para. 1 of the general terms and conditions of business (GTs & Cs), German law applies to the conclusion of contracts and the entire business relationship between the customer and the bank.
The choice of law and place of jurisdiction for domestic and overseas commercial and public-law customers are governed by No. 7 para. 2 and 3 of the (GTs & Cs).
Out-of-court dispute resolution:
(1) Arbitration boards of the Deutsche Bundesbank.
The arbitration board at the Deutsche Bundesbank is responsible for complaints from customers in connection with payment processes such as transfers, direct debits, card payments and consumer loans. Complaints about payment services and e-money can be submitted by private and business customers. Complaints about distance selling contracts for financial services and consumer loans can, however, only be submitted by consumers. Distance selling contracts about insurance do not fall within the remit of the arbitration board. The complaint is to be directed towards the arbitration board at Deutsche Bundesbank, Postfach 11 12 36, 60047 Frankfurt am Main.
(2) Federal Financial Supervisory Authority
Furthermore, customers have the possibility of contacting the Federal Financial Supervisory Authority at any time using the following contact details.
1. You can send the documents by post to
Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Straße 108
2. You can send the documents by fax to +49 (0)228 41 08 15 50
3. You can use the form on the Internet at www.bafin.de
4. You can send the documents by e-mail to firstname.lastname@example.org
Information about the existence of statutory deposit protection:
The bank is a member of the Compensation Scheme of German Private Banks (Entschädigungseinrichtung deutscher Banken, EdB).Please find more information on the website of Entschädigungseinrichtung deutscher Banken GmbH at www.edb-banken.de/en.
Information about bank details:
Sort code: 101 308 00
IBAN: DE18 1013 0800 1005 4545 40
Monday to Friday: 8:00 to 18:00
(except for national public holidays and bank holidays in Germany)